Cancellation and Refund Policy

Effective Date: 1 April 2025

At Jist Media, we value your support and aim to provide high-quality independent journalism through our videos, reports, and member-only content. Below is our refund policy for subscriptions.

1. Subscription Charges

All memberships and subscriptions to Jist Media are billed on a recurring monthly basis, unless otherwise stated. By subscribing, you agree to automatic billing at the beginning of each billing cycle.

2. No Refunds Policy

As we provide digital content and early-access features, all payments made for subscriptions are non-refundable. This includes:

• Accidental or unintended subscriptions

• Partial use of subscription during the billing cycle

• Dissatisfaction with content preferences or publishing frequency

We encourage users to explore our free content before subscribing to ensure alignment with your interests.

3. Cancel Anytime

You may cancel your subscription at any time through your account or by contacting us at hello@jist.news.

Once canceled, your access to member-only content will continue until the end of your current billing cycle.

4. Exceptions

Refunds may only be considered in the following exceptional cases:

• Duplicate payments due to a technical error

• Unauthorized or fraudulent charges (with supporting evidence)

• Billing errors on our part

If you believe you qualify for an exception, please email us at support@jist.news within 7 days of the charge with full details.

5. Contact

For questions or concerns related to billing or subscription issues, please contact:

📧 hello@jist.news

We aim to respond to all queries within 48 hours.